Up to 30 days prior to check-in, 50% refund excluding service feeNo refund will be given for cancellations made less than 30 days before check-in.
Guests must request date changes at least 15 days in advance. Date changes are subject to villa availability.
50% refund, excluding service fee, up to 60 days before check-inNo refund will be given for cancellations made less than 60 days before check-in.
For reservations with a strict cancellation policy, date changes are not allowed.
Force Majeure and Special Circumstances
In cases of force majeure such as natural disasters, pandemics, or flight cancellations, flexible refund or date change options may be offered.
In such cases, a mutual agreement between the villa owner and the guest is required.
4. Reservation Modifications
Reservation modification requests are subject to the villa owner’s approval.
Additional charges may apply for reservation changes